Stateweb Support


What to include in Website Requests Sent to Stateweb

Broken Links During Syncs

When a sync is running and a user clicks on a link they may receive a broken link message because the system is accessing the page and comparing it to the staging page to determine if the page needs to be updated.  If you click a link during a sync, please wait until the sync has completed and try the link again.

Viewing the Sync Schedule

If you are behind the state firewall you can view the Ektron Sync Schedule under the LOGIN button at http://staging.nv.gov on the right side.

Sync Schedule

We run syncs every 2 hours from 8:30 am - 4:30 pm, another sync at 5:30 pm and a final sync at midnight every night.  If you can view the Sync Schedule please note if a sync is missing from the list (i.e., 8:30 am, 10:30 am, 12:30 pm, 2:30 pm, 4:30 pm or 5:30 pm) that sync is running.  When the sync has completed it will re-appear on the page with the date and time of completion. 

    Ektron Tutorials, Wireframes & Procedures

    Images & Multimedia

    Scheduling and Expiring Content and Documents

    Google Analytics

    Note: You must be a State of Nevada employee,  have been given approval to access the Ektron environment and have access behind the State Firewall to request access to analytics.

    PAGEVIEWS (hits)

    To find out how many Pageviews (hits) a particular page has received open the analytics and go to BEHAVIOR > SITE CONTENT > ALL PAGES and then run a search (CTRL + F) for the particular page you are looking for.

      (Linkedin Learning (formerly Lynda.com)

      Free access to Lynda.com is available through your local library. To access county libraries to for free click the link below and then scroll down to "Educate Yourself: Free Accessibility Training".

      Other Resources

        Photopea - allows you to create new files of a specific size, and and place images as well as resize them. It uses layers like Adobe Photoshop.

        PIXLR X  - is a free tool that will allow you to resize photos and images on the Web without having to Download any Software. Unfortunately, as of October 2023, this site is now limiting the number of images you can edit in a single day.

        PIXLR E - is not a free tool. 

        picresize allows you to resize a photo or image online without having to download software to your computer. it will also allow to add other effects like a frame border.

        Quick Links

          Contact the Webteam

          Hours: 8:00 AM - 5:00 PM

          Open Meeting Law - Tech Difficulties

          Per NRS 241.020(4b), state agencies are required to post the notice of a meeting on their official website no later than 9 a.m. of the third working day before the meeting is to be held, unless they are unable to do so because of technical problems relating to the operation or maintenance of the website.

           

           

            Troubleshooting Tips

              Accessibility & Conversion

              Microsoft Word, Excel & PowerPoint

              File menu > Info > Check for Issues > Check Accessibility

                Convert Word, Excel or PowerPoint to PDF

                File Menu > Export > Create XPS Document > Create PDF/XPS