Ektron Broken Links & Problems Overwriting Documents


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  • Is most commonly caused by the renaming of a content block
  • If you changed what was in the Title field, you've changed the name of the content block and broken every link to the content.
  • If you know you did this, change the name back to the original name to restore the links (repair the broken links).
  • This can also be caused by deletion of a content block.

Broken Links to Documents & Problems Overwriting a Document

Is most commonly caused by having spaces or special characters other than a dash (-) or an underscore (_) in the document file name. Please review the File Naming Conventions link below.

NOTE: If you have overwritten the same document three times and are not seeing the updated document in your browser 1) Clear your browsing cache, 2) check the file name for spaces and/or special characters.  Delete the file from the system and remove the spaces and or/special characters and re-upload the document.

  • File Naming Conventions
  • Is commonly caused by the renaming of a document
  • Is commonly caused by the deletion of the document