Stateweb Support

What to include in Website Requests Sent to Stateweb

• Website Requests for Stateweb should Include
• Can Stateweb Post Time Critical Postings for Your Board or Agency

Broken Links During Syncs

If a sync is in progress and a user clicks on a link, they might see a broken link message. This happens because the system is currently checking the page against the staging version to see if an update is needed. If you encounter this issue, please wait for the sync to finish and then try the link again.

Viewing the Sync Schedule

You must be behind the State Firewall to see the Sync Schedule. Go to the Ektron login site and the sync schedule is displayed on the right side of the page.

Sync Schedule

We perform syncs every 2 hours from 8:30 AM to 4:30 PM, with an additional sync at 5:30 PM and a final sync at midnight each night. If you can access the Sync Schedule, please check for any missing syncs (e.g., 8:30 AM, 10:30 AM, 12:30 PM, 2:30 PM, 4:30 PM, or 5:30 PM)—if a sync is missing, it is actively running. Once a sync is completed, it will reappear on the page, showing the completion date and time.

Timing of Postings

The information below outlines the timing for posting documents or information to an Ektron website, depending on when you want it to appear, and the process for getting it posted either through your own actions or with the help of StateWeb. Here's a breakdown of the key points:

• If you want something posted by 9:00 a.m.:
  • You must first post it to the staging environment before midnight the night before.
  • The sync process (which transfers data to the public site) takes approximately an hour and a half to run, so if you post it just before the 8:30 a.m. sync, it won't appear on the public site until around 10 a.m.
  • If you want StateWeb to post it for you, the document must be received no later than 2:30 pm the previous day to ensure it is posted by 5:00 p.m. the night before its due, allowing the sync to complete overnight and have it appear on the site before the 9:00 a.m. deadline.
   
• If you want something posted by 5:00 p.m.:
  • Post it to the staging environment before the 2:30 p.m. sync.
  • The sync process (which transfers data to the public site) takes approximately an hour and a half to run, so if you post it just before the 2:30 p.m. sync, it will appear on the public site at approximately 4 pm. If you post it just before the 4:30 pm sync, it will not appear n the site until approximately 6 pm.
  • oIf you need StateWeb's help to get something posted by 5:00 p.m., send it to them before 2:00 p.m. on the same day to meet the posting deadline.

In summary, posting times are closely tied to sync schedules, and the earlier you submit your content, the more likely it is to appear on time. If you're relying on StateWeb, the deadline for submission is earlier than if you're doing it yourself.

Ektron Tutorials, Wireframes & Procedures

• Ektron Webinar Tutorials
  • Basic Training Guide
• Ektron Template Masters (Wireframes)
  • How Metadata Works in Ektron
  • Metadata: How to set page title, keywords & page description
• Viewing the Results of Your Editing
• File Naming Conventions - IMPORTANT
• File Sizes and Types Accepted in Ektron
• Links - How to create Accessible links
  • Siteimprove Accessibility: Images, Headings and Links
  • Webaim - Creating Accessible Links and Hypertext
• Listserv Lists
  • How to Create Listserv Links (pdf)
• Content History Restore Feature
• Difference between Title and Page Title
• Documents - Add, Overwrite and Delete
• Email Addresses
• Meeting Sections - Prepare for new year
• Tables (ADA Accessible)

Images & Multimedia

• Blogs
• Images (Photos & Photo Galleries), Audio & Video Files
  • File Sizes and Types Accepted in Ektron

Scheduling and Expiring Content and Documents

• Scheduling Content to appear at a certain date and time
• Expiring Content (Remove content at a certain date and time)
• Scheduling Documents

Google Analytics

Note: You must be a State of Nevada employee,  have been given approval to access the Ektron environment and have access behind the State Firewall to request access to analytics.

• Request Access to the Analytics for your Website

GA4 Language Report / Site Translation

The GA4 language report typically includes the language preferences of users (based on their browser settings), which can help you understand the languages in which your content is being accessed. However, it does not provide a direct count of how many times your website has been translated or viewed in different languages through translation tools.

PAGEVIEWS (hits)

To find out how many Pageviews (hits) a particular page has received open the analytics and go to BEHAVIOR > SITE CONTENT > ALL PAGES and then run a search (CTRL + F) for the particular page you are looking for.

(Linkedin Learning (formerly Lynda.com)

Free access to Lynda.com is available through your local library. To access county libraries to for free click the link below and then scroll down to "Educate Yourself: Free Accessibility Training".

• Online training

Other Resources

Photopea - allows you to create new files of a specific size, and and place images as well as resize them. It uses layers like Adobe Photoshop.

• Photopea

PIXLR X  - is a free tool that will allow you to resize photos and images on the Web without having to Download any Software. Unfortunately, as of October 2023, this site is now limiting the number of images you can edit in a single day.

PIXLR E - is not a free tool. 

• Pixlr.com

picresize allows you to resize a photo or image online without having to download software to your computer. it will also allow to add other effects like a frame border.

• https://picresize.com/

• View webpages on more than one computer