Programmer/ Developer: Software development services including maintenance and enhancement of existing software applications; development of new software information systems, software testing and product support; and technical documentation of software. Supported platforms and languages include Microsoft® .NET Framework, C#, T-SQL, PL/SQL, Native SQL, HTML, and JavaScript. It is billed monthly as incurred.

Rates
2024: $92.43 Per Hour 
2025: $92.43 Per Hour 
Budget: 1365 | GL: 7510

Database Administrator: Database and technical information management services including administration and tuning of database management programs and systems, database supports for new computer applications and designs, specialized data file management, and support for database planning. Current databases that are supported are Microsoft SQL Server and Oracle. It is billed monthly as incurred.

Rates
2024: $95.45 Per Hour 
2025: $95.45 Per Hour 
Budget: 1365 | GL: 7511

Database Hosting – SQL: Allows a partner agency to run their databases in the enterprise SQL Server database servers housed at the State Computer Facility. Currently the OCIO has multiple high availability SQL Server hosting environments available to partner agencies for production, test, development, and disaster recovery databases. It is billed monthly as incurred.

Rates
2024: $1.74 Per Gigabyte Per Month
2025: $1.74 Per Gigabyte Per Month
Budget: 1365 | GL: 7546

PC/LAN Support: PC and Local Area Network Management (PC/LAN, also known as Field Support Services) provides onsite and remote support of state-owned and state-issued computing devices and software used by partners.

Rates
2024: $727.00 Per FTE Per Year
2025: $727.00 Per FTE Per Year
Budget: 1365 | GL: 7506

Agency IT Support: Agency IT Support includes access to specialized support services. The Application Infrastructure team provides support of the partner's commercial off the shelf and other software application and system infrastructure environments. The Project Management Office’s support is available at the request of partner for any short-term endeavor to create, procure, or implement IT products or services.

Rates
2024: $467.34 Per FTE Per Year
2025: $467.34 Per FTE Per Year
Budget: 1365 | GL: 7507

Expanded Help Desk Support: Expanded Help Desk provides primary contact and remote support services for information technology issues partners may experience outside of the enterprise Service Desk's hours of operation and expands support to twenty-four hours a day, seven days a week. This service is intended to support agencies engaged in public safety operations.

Rates
2024: $613.63 Per FTE Per Year
2025: $613.63 Per FTE Per Year
Budget: 1365 | GL: 7508

Mainframe Services: Includes all Mainframe services except Print Management. Mainframe services included under this service are: Batch, TSO (Time Sharing Option), CICS (Customer Information Control System), DB2 (DBMS – Data Base Management System), Tape I/O (Input – Output), Tape Storage, and Disk I/O. It is billed monthly per L01 budget.

Rates
2024: $27.93 Per CPU Minute
2025: $27.93 Per CPU Minute
Budget: 1385 | GL: 7515

Print Management: Provides a hard-copy printout of information. It is billed monthly as incurred.

Rates
2024: $0.99 Per 1000 Lines
2025: $0.99 Per 1000 Lines
Budget: 1385 | GL: 7529

UNIX Support: The OCIO provides technical service and support for UNIX servers and related hardware and software. Services include monitoring, data backup, disaster recovery, and performance tuning. Customers interested in hosting UNIX hardware at the State Computer Facility should refer to the Server Hosting services. UNIX Support is billed quarterly per L01 budget.

Rates
2024: $2462.16 Per Partition Per Year
2025: $2462.16 Per Partition Per Year
Budget: 1385 | GL: 7540

Non-Server Hosting – Basic: Environmental support for agency-owned non-server equipment (e.g. tape storage devices and network devices), SAN (storage area network), NAS (network attached storage), external storage arrays, and more. All equipment must be covered by a vendor hardware maintenance agreement. This service includes air conditioning, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of non-server hosted systems will be the responsibility of the agency that owns the equipment. It is billed monthly as incurred.

Rates
2024: $58.29 Per Device Per Month
2025: $58.29 Per Device Per Month
Budget: 1385 | GL: 7535

Server Hosting – Basic: Environmental support for agency-owned servers. All equipment must be covered by a vendor hardware maintenance agreement. Specific monitoring, backup, and disaster recovery plans will be defined in the Service Level Agreement between the Office of the CIO and the partner agency. This service includes air conditioning, cooling equipment for the CPUs, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of basic hosted systems is the responsibility of the agency that owns the equipment. It is billed monthly as incurred.

Rates
2024: $101.00 Per Server Per Month
2025: $101.00 Per Server Per Month
Budget: 1385 | GL: 7536

Server Hosting – Advanced: This rate has been eliminated and rolled into the Basic Server Hosting rate above.

 

Server Hosting – Virtual: The Office of the CIO provides partners with virtual servers in lieu of them purchasing a virtual server. Each virtual server will include all hardware and operating system costs and the following services: data backup and recovery, anti-virus, operating system patching, monitoring, high availability and disaster recovery. A "virtual server slice" is 1 vCPU, 4 GBs of memory, and 100 GBs of enterprise storage. Additional storage will be billed at the Disk Storage rate. It is billed monthly as incurred.

Rates
2024: $61.09 Per Slice Per Month
2025: $61.09 Per Slice Per Month
Budget: 1385 | GL: 7548

Disk Storage: Disk or Direct Access Storage Devices (DASD) is available to all computer platforms hosted by the EITS Computer Facility. Virtual Server and Server Hosted customers that require additional disk storage may reserve the storage from the Office of the CIO. User agencies are billed for all reserved space, including disk space actually consumed by data files, allocated volumes and space allocated to volume groups that are dedicated to a specific agency. It is billed monthly as incurred.

Rates
2024: $0.0383 Per Gigabyte Per Month
2025: $0.0383 Per Gigabyte Per Month
Budget: 1385 GL: 7531

Shared Web Server Hosting: This service is utilized by agencies that house a website or web application on an enterprise web server. Agencies are billed monthly based on usage pricing tier of projected bytes transferred or received.

Rates
2024: Per Monthly Tier See Schedule
2025: Per Monthly Tier See Schedule
Budget: 1385 | GL: 7532

Business Productivity Suite (BPS): Adds cloud-based functionality to existing desktop and business collaboration services. Includes full versions of Excel, Forms, OneDrive, OneNote, Outlook, PowerPoint, Publisher, SharePoint, Teams, and Word, as well as other cloud-based business tools. Provides the ability to synchronize content across desktops, laptops, and various mobile devices. Enables the user to work from anywhere, accessing content remotely from any device. Provides larger mailbox sizes, is always current with latest tool versions and vendor updates, and allows agencies to share documents. Allows each user to install Office 365 applications on up to five devices (including PCs, Macs, Tablets, and mobile phones). It is billed monthly as incurred per login account (each user needing an O365 service or product login, and each system process or service account that accesses an O365 service or product).

Rates
2024: $34.75 Per License Per Month
2025: $34.75 Per License Per Month
Budget: 1385 | GL: 7547

SilverNet Access: Also known as SilverNet, the state’s Wide Area Network (WAN) is used by agencies for connection between agency personal computers and Local Area Networks (LANs), host computers and state application programs, and outside access to the internet. It is billed quarterly per L01 budget.

Rates
2024 & 2025: Per Monthly Tier Rate Schedule
Budget: 1386 | GL: 7542

Phone Line & Voicemail: State phone line service is for lines used for telephone, fax, or modem for users on state telephone systems. This includes voicemail service and long distance. It is billed monthly as incurred.

Rates
2024: $18.66 Per Line Per Month
2025: $18.66 Per Line Per Month
Budget: 1387 | GL: 7289

Long Distance: This rate has been eliminated and rolled into the Phone Line and Voicemail Rate above.

800 Toll-Free Service: This telephone service is an aggregated per minute charge for all inbound toll-free calling to a designated 800-type telephone number. It is billed monthly as incurred.

Rates
2024: $0.214 Per Minute
2025: $0.214 Per Minute
Budget: 1387 | GL: 7297

PBX Network Access: This rate has been eliminated.

Site Space Rent: Rent for space is used to house and support agency-owned communications equipment at remote sites. Site space is defined as the occupied space within an enclosed, environmentally controlled facility with a physical dimension of two feet in width, two feet in depth, and seven feet in height and includes the provision for one antenna mounted on a vertical support structure and power usage. It is billed annually as incurred.

Rates
2024: $4047.25 Per Rack Per Year
2025: $4047.25 Per Rack Per Year
Budget: 1388 | GL: 7550

DS0 Circuit: Provides a dedicated 64 kbps circuit or channel designated specifically for the user agency and is used primarily for telephone and radio voice circuits, radio control, and remote site services. A standard or basic channel may be used to transmit voice (analog) or data communications (digital). All circuits utilize 2 channel ends. It is billed annually as incurred.

Rates
2024: $1744.85 Per Channel End Per Year
2025: $1744.85 Per Channel End Per Year
Budget: 1388 | GL: 7551

DSI Circuit: DS1 circuit service provides a dedicated circuit capable of delivering 1.544 MB/s designed specifically for the using agency and is used primarily for high volume voice and data services. It is billed monthly as incurred.

Rates
2024: $14952.35 Per Circuit Per Month
2025: $14952.35 Per Circuit Per Month
Budget: 1388 | GL: 7552

Ethernet Transport: Provides for Ethernet connectivity to specified locations served by the microwave network to replace DS1 and DS0 TDM point-to-point circuits. It is billed monthly as incurred.

Rates
2024: $267.80 Per MBPS Pipe Size Per Month
2025: $267.80 Per MBPS Pipe Size Per Month
Budget: 1388 | GL: 7559

NCAS Card Readers: The enterprise Nevada Card Access System is utilized by state agencies that have installed a “keyless” card access control system. The Office of Information Security provides the central server, software, and administrative support that allow agencies to program access control to their spaces. It is billed monthly as incurred.

Rates
2024: $9.11 Per Card Reader Per Month
2025: $9.11 Per Card Reader Per Month
Budget: 1389 | GL: 7557