Programmer/ Developer: Software development services including maintenance and enhancement of existing software applications; development of new software information systems, software testing and product support; and technical documentation of software. Supported platforms and languages include Microsoft® .NET Framework, C#, T-SQL, PL/SQL, Native SQL, HTML, and JavaScript. It is billed monthly as incurred.

Rates
2022: $87.05 Per Hour | $135.29 Per Overtime Hour
2023: $87.05 Per Hour | $135.29 Per Overtime Hour
Budget: 1365 | GL: 7510

Database Administrator: Database and technical information management services including administration and tuning of database management programs and systems, database supports for new computer applications and designs, specialized data file management, and support for database planning. Current databases that are supported are Microsoft SQL Server and Oracle. It is billed monthly as incurred.

Rates
2022: $99.56 Per Hour | $144.12 Per Overtime Hour
2023: $99.56 Per Hour | $144.12 Per Overtime Hour
Budget: 1365 | GL: 7511

Database Hosting – SQL: Allows a customer agency to run their databases in EITS SQL Server database servers housed at the EITS Computer Facility. Currently EITS has multiple high availability SQL Server hosting environments available to customer agencies for production, test, development, and disaster recovery databases. It is billed monthly as incurred.

Rates
2022: $2.00 Per Gigabyte Per Month
2023: $2.00 Per Gigabyte Per Month
Budget: 1365 | GL: 7546

Database Hosting – SQL: Allows a partner agency to run their databases in EITS SQL Server database servers housed at the EITS Computer Facility. Currently EITS has multiple high availability SQL Server hosting environments available to partner agencies for production, test, development, and disaster recovery databases. It is billed monthly as incurred.

Rates
2022: $2.00 Per Gigabyte Per Month
2023: $2.00 Per Gigabyte Per Month
Budget: 1365 | GL: 7546

PC/LAN Support: PC and Local Area Network Management (PC/LAN, also known as Field Support Services) provides onsite and remote support of state-owned and state-issued computing devices and software used by partners.

Rates
2022: $741.44 Per FTE Per Year
2023: $741.44 Per FTE Per Year
Budget: 1365 | GL: 7506

Agency IT Support: Agency IT Support includes access to specialized support services. The Application Infrastructure team provides support of the partner's commercial off the shelf and other software application and system infrastructure environments. The Project Management Office’s support is available at the request of partner for any short-term endeavor to create, procure, or implement IT products or services.

Rates
2022: $575.99 Per FTE Per Year
2023: $575.99 Per FTE Per Year
Budget: 1365 | GL: 7507

Expanded Help Desk Support: Expanded Help Desk provides primary contact and remote support services for information technology issues partners may experience outside of the EITS Service Desk hours of operation and expands support to twenty-four hours a day, seven days a week. This service is intended to support agencies engaged in public safety operations.

Rates
2022: $630.34 Per FTE Per Year
2023: $630.34 Per FTE Per Year
Budget: 1365 | GL: 7508

Mainframe Services: Includes all Mainframe services except Print Management. Mainframe services included under this service are: Batch, TSO (Time Sharing Option), CICS (Customer Information Control System), DB2 (DBMS – Data Base Management System), Tape I/O (Input – Output), Tape Storage, and Disk I/O. It is billed monthly as incurred.

Rates
2022: $35.25 Per CPU Minute
2023: $35.25 Per CPU Minute
Budget: 1385 | GL: 7515

Print Management: Provides a hard-copy printout of information. It is billed monthly as incurred.

Rates
2022: $1.75 Per 1000 Lines
2023: $1.75 Per 1000 Lines
Budget: 1385 | GL: 7529

UNIX Support: EITS provides technical service and support for UNIX servers and related hardware and software. Services include monitoring, data backup, disaster recovery, and performance tuning. Customers interested in hosting UNIX hardware at the EITS Computer Facility should refer to the Server Hosting services. UNIX Support is billed quarterly per L01 budget.

Rates
2022: $3011.55 Per Partition Per Year
2023: $3011.55 Per Partition Per Year
Budget: 1385 | GL: 7540

Non-Server Hosting – Basic: Environmental support for agency-owned non-server equipment (e.g. tape storage devices and network devices), SAN (storage area network), NAS (network attached storage), external storage arrays, and more. All equipment must be covered by a vendor hardware maintenance agreement. This service includes air conditioning, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of non-server hosted systems will be the responsibility of the agency that owns the equipment. It is billed monthly as incurred.

Rates
2022: $49.66 Per Device Per Month
2023: $49.66 Per Device Per Month
Budget: 1385 | GL: 7535

Server Hosting – Basic: Environmental support for agency-owned servers. All equipment must be covered by a vendor hardware maintenance agreement. Specific monitoring, backup, and disaster recovery plans will be defined in the Service Level Agreement between EITS and the partner agency. This service includes air conditioning, cooling equipment for the CPUs, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of basic hosted systems is the responsibility of the agency that owns the equipment. It is billed monthly as incurred.

Rates
2022: $89.07 Per Server Per Month
2023: $89.07 Per Server Per Month
Budget: 1385 | GL: 7536

Server Hosting – Advanced: Environmental support for agency-owned servers. All equipment must be covered by a vendor hardware maintenance agreement. Specific monitoring, backup, and disaster recovery plans will be defined in a Service Level Agreement between EITS and the partner agency. In addition to basic hosting, this service includes four additional services. Monitoring: EITS will utilize a centralized monitoring tool to verify systems and/or services are up and running and will establish a notification protocol to alert agency staff of possible down systems. OS Security Patch Management: On a regularly scheduled basis EITS will apply critical security patches to each hosted server to ensure protection from OS vulnerabilities. Hardware Management: Through alert notification, EITS will manage hardware failures on hosted systems. Anti-Virus Management: EITS will provide anti-virus software and utilize a centralized AV console to ensure timely updates to new virus definitions. It is billed monthly as incurred.

Rates
2022: $270.73 Per Server Per Month
2023: $270.73 Per Server Per Month
Budget: 1385 | GL: 7537

Server Hosting – Virtual: EITS provides partners with virtual servers in lieu of them purchasing a virtual server. Each virtual server will include all hardware and operating system costs and the following services: data backup and recovery, anti-virus, operating system patching, monitoring, high availability and disaster recovery. A "virtual server slice" is 1 vCPU, 4 GBs of memory, and 100 GBs of enterprise storage. Additional storage will be billed at the Disk Storage rate. It is billed monthly as incurred.

Rates
2022: $43.79 Per Slice Per Month
2023: $43.79 Per Slice Per Month
Budget: 1385 | GL: 7548

Disk Storage: Disk or Direct Access Storage Devices (DASD) is available to all computer platforms hosted by the EITS Computer Facility. Virtual Server and Server Hosted customers that require additional disk storage may reserve the storage from EITS. User agencies are billed for all reserved space, including disk space actually consumed by data files, allocated volumes and space allocated to volume groups that are dedicated to a specific agency. It is billed monthly as incurred.

Rates
2022: $0.053 Per Gigabyte Per Month
2023: $0.053 Per Gigabyte Per Month
Budget: 1385 GL: 7531

Web Services: This service is utilized by agencies that house a website or web application on an EITS web server. Agencies are billed monthly based on usage pricing tier of projected bytes transferred or received.

Rates
2022: Per Monthly Tier See Schedule
2023: Per Monthly Tier See Schedule
Budget: 1385 | GL: 7532

Business Productivity Suite (BPS): Adds cloud-based functionality to existing desktop and business collaboration services. Includes full versions of Excel, Forms, OneDrive, OneNote, Outlook, PowerPoint, Publisher, SharePoint, Teams, and Word, as well as other cloud-based business tools. Provides the ability to synchronize content across desktops, laptops, and various mobile devices. Enables the user to work from anywhere, accessing content remotely from any device. Provides larger mailbox sizes, is always current with latest tool versions and vendor updates, and allows agencies to share documents. Allows each user to install Office 365 applications on up to five devices (including PCs, Macs, Tablets, and mobile phones). It is billed monthly as incurred per login account (each user needing an O365 service or product login, and each system process or service account that accesses an O365 service or product).

Rates
2022: $31.31 Per License Per Month
2023: $31.31 Per License Per Month
Budget: 1385 | GL: 7547

SilverNet Access: Also known as SilverNet, the state’s Wide Area Network (WAN) is used by agencies for connection between agency personal computers and Local Area Networks (LANs), host computers and state application programs, and outside access to the internet. It is billed quarterly per L01 budget.

Rates
2022: Per Monthly Tier See Schedule
2023: Per Monthly Tier See Schedule
Budget: 1386 | GL: 7542

Phone Line & Voicemail: State phone line service is for lines used for telephone, fax, or modem for users on the state PBX telephone system. This includes voicemail service. It is billed monthly as incurred.

Rates
2022: $7.29 Per Line Per Month
2023: $7.29 Per Line Per Month
Budget: 1387 | GL: 7289

Long Distance: This service includes interstate, intrastate, or international long distance phone calls made through a commercial service provider. It is billed monthly as incurred.

Rates
2022: $0.10 Per Minute
2023: $0.10 Per Minute
Budget: 1387 | GL: 7296

800 Toll-Free Service: This telephone service is an aggregated per minute charge for all inbound toll-free calling to a designated 800-type telephone number. It is billed monthly as incurred.

Rates
2022: $0.195 Per Minute
2023: $0.195 Per Minute
Budget: 1387 | GL: 7297

PBX Network Access: Service for agencies that have their own Avaya telephone PBX. This service allows such agencies to have a voice network connection to the state telephone system allowing the using agencies to greatly reduce their intrastate toll charges. It is billed monthly as incurred.

Rates
2022: $994.84 Per Connection Per Month
2023: $994.84 Per Connection Per Month
Budget: 1387 | GL: 7509

Site Space Rent: Rent for space is used to house and support agency-owned communications equipment at remote sites. Site space is defined as the occupied space within an enclosed, environmentally controlled facility with a physical dimension of two feet in width, two feet in depth, and seven feet in height and includes the provision for one antenna mounted on a vertical support structure and power usage. It is billed annually as incurred.

Rates
2022: $3651.51 Per Rack Per Year
2023: $3651.51 Per Rack Per Year
Budget: 1388 | GL: 7550

DS0 Circuit: Provides a dedicated 64 kbps circuit or channel designated specifically for the user agency and is used primarily for telephone and radio voice circuits, radio control, and remote site services. A standard or basic channel may be used to transmit voice (analog) or data communications (digital). All circuits utilize 2 channel ends. It is billed annually as incurred.

Rates
2022: $1595.69 Per Channel End Per Year
2023: $1595.69 Per Channel End Per Year
Budget: 1388 | GL: 7551

DSI Circuit: DS1 circuit service provides a dedicated circuit capable of delivering 1.544 MB/s designed specifically for the using agency and is used primarily for high volume voice and data services. It is billed monthly as incurred.

Rates
2022: $8231.12 Per Circuit Per Month
2023: $8231.12 Per Circuit Per Month
Budget: 1388 | GL: 7552

Ethernet Transport: Provides for Ethernet connectivity to specified locations served by the microwave network to replace DS1 and DS0 TDM point-to-point circuits. It is billed monthly as incurred.

Rates
2022: $223.37 Per MBPS Pipe Size Per Month
2023: $223.37 Per MBPS Pipe Size Per Month
Budget: 1388 | GL: 7559

NCAS Card Readers: The enterprise Nevada Card Access System is utilized by state agencies that have installed a “keyless” card access control system. EITS provides the central server, software, and administrative support that allow agencies to program access control to their spaces. It is billed monthly as incurred.

Rates
2022: $9.92 Per Card Reader Per Month
2023: $9.92 Per Card Reader Per Month
Budget: 1389 | GL: 7557