How much are the rates?
Do rates change annually?
Rates are determined during the budgeting process based on the projected utilization and associated costs of a service. The rates are set separately for each fiscal year of a biennium and approved by the legislature.
Why did I receive a billing statement?
Services are funded through one of two different models:
- Assessments are automatically paid by all associated agencies.
- Rates are charged only to agencies using a specific service.
For the rate model, billing statements are generated each month based on how much an agency uses the service (utilization multiplied by the rate).Who do I contact with questions about my billing statement?
The Department of Administration Administrative Services Division prepares all of EITS billing and can be contacted at billing@asd.nv.gov.
Why did my billing statement change?
Monthly billing statements are based on actual utilization of a service during the month. If the utilization goes up or down, the bill will go up or down.
My agency may be interested in using EITS services. Who should I contact?
Please contact the EITS Service Desk at eitsservice@admin.nv.gov and indicate your agency would like to start a conversation about being onboarded for EITS services.
Who do I contact with questions about my current service delivery?
Please contact EITS Administration at EITSAdministration@admin.nv.gov for service delivery and any other information.