Font Issues In Bulleted Lists

• This is often caused by not using PASTE AS PLAIN TEXT

Recommended Solutions:

• Use the Paste as Plain Text Button
• Whenever possible use a template that has the Link / List option to avoid font issues in bulleted items. The Page-Program and State: Page-Program V3 & V4 smart forms provide this option.
• If you must use a particular smartform that does not provide the Link / List option, email stateweb@admin.nv.gov and ask to have the font corrected on the bulleted items.

When working in Ektron it is very important to strip out code from other programs.  You may not realize it but when you copy text from Microsoft Word, Excel, PowerPoint, the web or any other electronic or digital format there is a lot of code that is copied with it.

This can cause weird fonts, font-colors and sizes and other issues.  To avoid this always use the PASTE AS PLAIN TEXT BUTTON

Resolution:

1. Copy the everything in the paragraph copy field containing the strange font or font size. 
2. Open a new paragraph copy field and
3. make sure you use paste as plain text to copy the bulleted items into the new paragraph copy field
4. select the items you want to be bullets
5. click the bullet button
6. delete the original paragraph copy field with the bullets in it

If you are still getting a weird font at this point, email stateweb@it.nv.gov to have the issues corrected.

Close up of Paste as Plain Text Button

Where is the Paste as Plain Text Button on the menu bar?