Server

Server/Non-Server Hosting

Server/Non-Server Hosting

Non-Server Hosting Basic

Per Server (Device) Per Month | $75.42
EITS provides environmental support for agency-owned non-server equipment (e.g. tape storage devices, network devices, SAN (storage area network), NAS (network attached storage), external storage arrays, etc). All equipment must be covered with vendor hardware maintenance. Non-Server Support is a per device/per month charge and is billed monthly as incurred. This service includes air conditioning, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of non-server hosted systems will be the responsibility of the agency that owns the equipment.
Budget: 1385 | Exp_GL: 7535 | Rev_GL: 3809 | Org_Code: 85SH

Server Hosting

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EITS provides environmental support for agency-owned servers. All equipment must be covered with vendor hardware maintenance. Specific monitoring, backup and disaster recovery plans will be defined in a Service Level Agreement between EITS and the customer agency. Server Support is a per server/per month charge based upon three levels of hosting available for agencies to select: Basic Hosting; Managed Hosting or Full Hosting Service. Server Hosting is billed monthly as incurred.

Server Hosting Basic

Per Server Per Month | $90.20
This service includes air conditioning, cooling equipment for the CPUs, fire protection, electrical and backup emergency electrical service, raised flooring and racking to accommodate cabling, and security. All system and data management of basic hosted systems will be the responsibility of the agency that owns the equipment.
Budget: 1385 | Exp_GL: 7536 | Rev_GL: 3809 | Org_Code: 85SH

Physical Server Hosting (Combined Managed & Full)

Per Server Per Month | $215.45

In addition to Basic Hosting this service includes:

  • Monitoring: EITS will utilize a centralized monitoring tool to verify systems and/or services are up and running and will establish a notification protocol to alert agency staff of possible down systems.
  • OS Security Patch Management: On a regularly scheduled basis EITS will apply critical security patches to each hosted server to ensure protection from OS vulnerabilities.
  • Hardware Management: Through alert notification EITS will manage hardware failures on hosted systems.
  • Anti-Virus Management: EITS will provide anti-Virus software and utilize a centralized AV console to ensure timely updates to new Virus definitions.
  • Data Backup and Recovery: EITS will backup an agency’s entire server. Backup media is stored off-site. Retention time will be specified in Service Level Agreement. 
  • Disaster Recovery: In case of a failed system EITS will coordinate with the agency to restore / rebuild environment. Details of Disaster Recovery will be specified in Service Level Agreement. 
Budget: 1385 | Exp_GL: 7537 | Rev_GL: 3809 | Org_Code: 85SH

Virtual Server Hosting

Per Slice Per Month (Change in Units) | $61.05
ETIS provides customers virtual servers in lieu of them purchasing a physical server. Each virtual server will include all hardware and operating system costs and the following services: data backup and recovery, anti-virus, operating system patching, monitoring, high availability and disaster recovery. A “basic virtual server” includes the following: 1v CPU, 4GBs of memory, and 10GBs of enterprise storage. Additional storage will be billed at the Disk Storage rate. Agencies are billed monthly based on the number of virtual servers used.
Budget: 1385 | Exp_GL: 7538 | Rev_GL: 3809 | Org_Code: 85VS

Disk Storage (For Virtual or Physical Servers)

Per GB Per Month | $0.067
Disk or Direct Access Storage Devices (DASD) is available to all computer platforms hosted by the Computer Facility. DASD support provided to mainframe and UNIX is included in the mainframe (i.e. Batch, CICS, TSO, and DB2) and UNIX Support rates. Virtual Server and Server Hosted customers that require additional disk storage may reserve the storage from EITS. User agencies are billed for all reserved space, including disk space actually consumed by data files, allocated volumes and space allocated to volume groups that are dedicated to a specific agency. Disk Storage is a per MB/day charge and is billed monthly as incurred.
Budget: 1385 | Exp_GL: 7538 | Rev_GL: 3809 | Org_Code: 85DS

Storage Backup (New Service FY18/19)

Per Meda Size Per Year | 0.2739

Web Services

Per Monthly Tier | See Schedule
This service is utilized by agencies that house a web site or web application on a EITS web server. Agencies are billed monthly based on usage pricing tier of projected bytes transferred or received. The utilization ranges are tiered as follows:

FY 2018 Rates by Utilization in Bytes

TierFromToRateAmount
1010 MBsMonthly$14.03
210 MBs100 MBsMonthly$28.06
3100 MBs1,000 MBsMonthly$42.08
41,000 MBs10,000 MBsMonthly$56.11
510,000 MBs100,000 MBsMonthly$70.14
Budget: 1385 | Exp_GL: 7532 | Rev_GL: 3809 | Org_Code: 85WB

Email Services

Per Account Per Month | $14.57
Enterprise e-mail accounts are provided and maintained for agency employees as requested. Enterprise E-mail Services are a per mailbox/per month charge for individual accounts and are billed monthly as incurred. There is a maximum 100MB storage limit on the mail server per mailbox. As agency employees reach their limit they may archive to an Outlook PST file on the agency’s own systems. The Enterprise E-mail service runs on fault tolerant clustered servers providing 99.5% uptime. The following value added services are available to every Customer, Common Address Book; Centralized Scheduling of Resources; Public folders; Privacy of Information and Security; Shared Calendaring and Appointment Scheduling; Web access to email from the internet / intranet; Self-service E-mail Password Recovery; Anti-Virus and SPAM filter protection; IM / Audio/Video Conferencing & Collaboration; Client to email server encryption; Encrypted email capabilities to meet NRS 597.970.
Budget: 1385 | Exp_GL: 7533 | Rev_GL: 3809 | Org_Code: 85EM
Server