Troubleshooting Clearing Cache


Don't know which browser you are using?

I'm Using a Browser that isn't Listed Above. What can I do?

If a procedure for the browser you are running isn't listed above (or the procedure above doesn't work for the browser version you are using), please run a search in your browser using the search term(s) "xxx browser clear cache" and/or "xxx browser clear history" where xxx is the name of your browser to locate specific instructions for the browser/version you are running.

    Viewing Web Pages in More than one Browser

    Another option is to view your changes in a different browser. Different browsers may interpret web pages differently. It is always a good idea to view your website/web pages in more than one browser to see if there are any major differences in interpretation. Any issues can be addressed immediately to avoid a poor user experience.

      The browsers listed above are only the 5 most commonly used browsers as of early 2016, however, there are many different browsers available and you can locate different browsers by entering the search term "web browser" into the search field in your browser.  Enter the name of the web browser and the words clearing cache to find the procedure for a browser that isn't listed.

        Viewing Web Pages on More than One Computer

        Can you see your changes using a different computer? If you can see the changes on a different computer, but not your own computer, the issue may be with your computer or browser settings. Please contat your Agency's PC/LAN Tech for assistance.

          Viewing Web Pages on Mobile Devices

          Can you see your changes on a cell phone, Ipad or other mobile device? If you can see the changes on a cell phone, Ipad or other mobile device, but not your own computer the issue may be with your computer or browser settings. Please contact your Agency's PC/LAN Tech for assistance.

            Clearing Cache Did Not Solve the Problem

            If clearing your cache did not solve the problem and you've tried every option listed above but still cannot see your changes, please contact stateweb@admin.nv.gov or contact your Agency's PC/LAN Tech.